Guides for the parts of Avox this page watches, and what to do when something's off.
Green means the service is working normally. Amber means it's degraded: working, but slower than usual or with part of it struggling. Red means an outage. Grey bars are days with no checks recorded.
While this page is open, each service is re-checked on its own schedule, every 15 to 60 seconds; each card shows its own rate. In the background we also record every service about once a minute, which is what the 90-day bars are built from.
Things should still work, but some requests may be slower than normal or need a retry. If something you rely on isn't working at all, please let us know.
Every WhatsApp message goes through Meta, so we watch their side too: the WhatsApp Cloud API, new messages reaching Avox on time, and Meta accepting the messages Avox sends. Meta platform is what Meta itself reports. If only these are amber or red, Avox is working but WhatsApp is having trouble, and messages may be slow until Meta recovers.
Right here. When our team is working on a problem it appears just below the Live heartbeat, with updates as they happen. Resolved incidents, and problems our automatic checks found, stay under Past incidents for 90 days.
Email hello@theavoxai.com or use the contact page on Avox. A real person replies. You can keep this page open too: it refreshes by itself.
Yes. The status as JSON link below is public and made for uptime monitors: it reports the overall status and every service, and answers 200 while the core service is up and 503 when it isn't. Checking it about once a minute is plenty.
Still stuck? Ask us directly.
Live health of every Avox service: the dashboard, your WhatsApp messages, the Avox API and Avox AI, plus the WhatsApp services from Meta that Avox relies on. Each one is re-checked on its own schedule while this page is open.
Updated 03:46:35 UTC
No ongoing incidents - everything is running normally.
Run by Meta. Every WhatsApp message goes through these, so when they struggle messages can be slow even though Avox itself is fine.
No incidents in the last 90 days.